GOATD Pty Ltd (ACN 649 187 173)
1. About this policy
2. The GOATD community
(a) GOATD operates its online community within the domain name goatdverse.com
and via other channels that GOATD may nominate from time to time, such as native mobile device apps (collectively “Website”).
(b) You can obtain membership to GOATD's online community (“Membership”) in accordance with the Membership Terms
3. When personal information is collected
(a) Where lawful and practicable, you have the choice to not identify yourself when interacting with GOATD.
(b) However, if you don't want to provide your personal information this may limit GOATD's ability to provide goods and services to you, including for the purposes of Membership. It may be necessary for GOATD to collect your personal information so that GOATD can provide any goods and services you request.
(c) GOATD may collect personal information when you do any of the following things
(i) apply for Membership;
(ii) access and use the Website;
(iii) interact with GOATD's content and advertising;
(iv) subscribe to GOATD's mailing lists or other direct marketing communications;
(v) enter any competitions or giveaways organised by GOATD;
(vi) complete any surveys or questionnaires provided by GOATD;
(vii) contact GOATD via the Website or otherwise communicate with GOATD through correspondence, telephone, email or any other electronic messaging system (including social media channels).
(d) GOATD will not knowingly collect or process personal information about anyone under the age of 13 without the express consent of their parent or guardian.
(e) GOATD may collect personal information either directly from you or from third parties.
4. Types of personal information collected
(a) GOATD may collect the following types of personal information:
(ii) mailing or street address;
(iii) email address;
(iv) telephone number and other contact details;
(v) age or date of birth;
(vi) credit card or other payment information;
(vii) your device ID, device type, geo-location information, computer and connection information, statistics on page views, traffic to and from the sites, ad data, IP address and standard web log information;
(viii) details of the products and services GOATD have provided to you or that you have enquired about;
(ix) any additional information relating to you that you provide to GOATD directly via the Website and indirectly through your use of the Website or online presence or through other websites or accounts from which you permit GOATD to collect information;
(x) information you provide to GOATD through customer surveys; and
(xi) any other personal information that may be required in order to facilitate your dealings with us, including for the purposes of you obtaining and retaining Membership.
(b) GOATD may also collect anonymised aggregated usage information in relation to the Website. This may include information that identifies your device, your operating system and your IP address. Any such usage information that can be used to identify you in any way will be handled as personal information.
5. How personal information is held, used and disclosed
(a) GOATD may hold, use and disclose your personal information for the following purposes:
(i) to enable you to access and use the Website;
(ii) to operate, protect, improve and optimise the Website (including the GOATD online community);
(iii) to send you support, service and admin messages, reminders, technical notices, updates, security alerts, and information requested by you;
(iv) to send you marketing and promotional messages, including information sent by, or on behalf of, GOATD's business partners that GOATD think you may find interesting;
(v) to administer rewards, surveys, competitions, or other promotional activities or events sponsored or managed by GOATD or GOATD's partners;
(vi) to comply with GOATD's legal obligations or resolve any disputes.
(b) GOATD may also disclose your personal information to trusted third parties who also holds other information about you. Such third parties may use that information in order to enable them and GOATD to develop anonymised consumer insights so that GOATD can better personalise your experience and enhance the products and services that you receive.
6. Disclosure of personal information
(a) GOATD will take reasonable steps to ensure that any third parties that GOATD discloses your personal information to agree to comply with Australian privacy laws.
(i) employees, consultants, contractors, agents working with GOATD in relation to the Website;
(ii) third party suppliers and service providers (including providers for the operation of the Website and GOATD's business or in connection with providing any goods and services you request from GOATD);
(iii) professional advisers of GOATD;
(iv) athletes who are considering joining, or who have joined, the GOATD online community to facilitate goods and services being offered to people with Membership;
(v) payment systems operators (such as merchants receiving card payments);
(vi) existing or potential agents, business partners or partners of GOATD;
(vii) potential or existing sponsors or partners of GOATD;
(viii) anyone to whom GOATD's assets or businesses (or any part of them) are transferred;
(ix) specific third parties to receive information held by GOATD; and
(x) other persons, including government agencies, regulatory bodies and law enforcement agencies, or as required, authorised or permitted by law.
7. Disclosure outside Australia
(a) When you provide your personal information to GOATD, you consent to the disclosure of your information outside of Australia.
(b) In the course of providing goods and services to you in relation to the Website, GOATD may disclose personal information to service providers (including Amazon Web Services, Google Cloud Platform and Mailchimp) in countries outside Australia that are deemed by the EU Commission as having an 'adequate' level of personal data protection. When GOATD transfers data to a third party in a country where no adequacy decision has been made, GOATD will take reasonable steps to ensure the entity handling your data in those countries is contractually bound to meet the requirements of the Privacy Act 1988 (Cth) and the GDPR (as applicable).
8. Direct marketing
(b) Certain non-marketing related correspondence from GOATD, including messages relating to payment, will be automatically sent to you by virtue of your use of the Website and Membership and you may not have the option to unsubscribe from receiving this correspondence.
9. Cookies on the Website
(a) While GOATD doesn't use browsing information to identify you personally, GOATD may collect anonymised usage information by utilising cookies, pixel tags and other tracking technologies (collectively “Cookies”). Cookies hold specific information that helps a website 'remember' your actions and preferences over time.
(b) GOATD may use the following types of Cookies for the Website:
(i) Strictly Necessary Cookies - these Cookies are essential to ensure that the Website works correctly, and record information that allows you to move around the Website and navigate its features;
(ii) Performance Cookies - these Cookies collect information about how you use the Website, such as how often you access the Website and if you encounter any errors;
(iii) Functionality Cookies - these Cookies allow the Website to remember the choices you make to provide a more personalised experience;
(iv) Targeting/Advertising Cookies - these Cookies deliver targeted advertising to you based on your interests and use of the Website.
(d) GOATD may also use tracking technology to collect information relating to usage patterns, preferences, location and other data, including Google Analytics and other analytics software.
(a) GOATD may hold your personal information in either electronic or hardcopy form. GOATD takes reasonable steps to protect your personal information from misuse, interference and loss, as well as unauthorised access and modification or disclosure.
(b) However, no security measures are 100% secure so GOATD cannot guarantee the security of your personal information. To the extent permitted by law, GOATD accepts no liability for any breach of security, or direct hacking of GOATD's security measures, or any unintentional disclosure, loss or misuse of any information or data, or for the actions of any third parties that may obtain any information or data.
(c) GOATD acknowledges its obligation to report any data breach that is likely to risk the rights and freedoms of individuals to the Australian Information Commissioner and, where GOATD's data breach involves the information of EU subjects, report to the European Data Protection Supervisor. GOATD will also inform you, where possible, if your personal information has been breached in the circumstance where it poses a risk of serious harm of your rights and freedoms.
11. Links provided on the Website
(a) The Website may contain links to websites and online locations operated by third parties. Unless expressly stated otherwise, GOATD are not responsible for the privacy practices of, or any content on, those websites and locations, and have no control over or rights in those websites or locations.
12. Accessing and correcting personal information
(b) There may be situations where GOATD may not be able to provide you with access to all of your personal information. In that case, GOATD will provide a reason as to why it cannot provide access.
(c) If you request access to your personal information, GOATD may require you to verify your identity for security purposes.
(e) You are responsible for keeping your personal information up-to-date, accurate and complete. If you fail to do this, GOATD may be unable to provide you with any goods and services you request. You acknowledge and agree that you remain solely responsible for keeping your personal information up-to-date, accurate and complete. GOATD will not be liable to you or any third party for any loss or costs you may suffer or incur as a result of a failure by you to keep your personal information up-to-date, accurate and complete.
(f) In accordance with the GDPR, GOATD recognises additional rights of EU subjects to:
(i) have data erased that is no longer being used for a legitimate purpose;
(ii) request a copy of all personal information held in a readable format, along with supplementary information to confirm that such personal information is being processed lawfully; and
(iii) request restricted processing of personal information whilst any complaints or concerns are being resolved.
13. Making a complaint
(b) You need to provide the Privacy Officer reasonable details of your complaint. GOATD will respond to you regarding your complaint within a reasonable period of time.
15. Contacting GOATD